Following
is a partial list of positive side
effects of the signature capture process:
- Separation of active and inactive
accounts: The client may decide
on different retention, storage
and disposition for active and inactive
accounts. This separation is a natural
consequence of the capture process.
Physical filing clean up: Many accounts
are likely to have been misfiled
through years of use. The capture
and refile process "cleans
up" orphan, ghost and misfiled
accounts. Although the purpose of
the capture process is to reduce
or eliminate physical filing, reality
tells that a parallel test is always
advisable, and that legal or other
reasons may suggest keeping a clean
paper file for at least a few months
if not longer. This paper set is
expected to be seldom, if ever,
used.
- Host database clean up: The result
of the capture process allows a
"reality check" of the
client's host database records.
This may prove invaluable to the
client, as most errors and imperfections
are subject to corrections, including
bad account numbers, bad names,
dates, etc.
- Additional data extraction: Some
host databases may lack data only
available on the paper files, or
have suffered accuracy problems.
During the capture process, it is
possible to optimize the extraction
of such data. For example, by handwriting
and later recognizing the membership
date on our face sheets, we may
add great marketing value to the
client.
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