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Re-Imagining Indexing &

Search Methodologies

A successfully digitized document collection requires both effective search capabilities in the software sold by document management ( DM) vendors as well as adequate capture, often performed by separate service providers. These two vendor cultures frequently clash due to conflicting interests, business backgrounds and other reasons. A similar cultural clash occurs when Professional Services ( PS) organizations, Record Managers ( RM) and IT staff are involved as stakeholders. The end user is quite often at the mercy of the survival of the fittest, not always resulting in their best interest. READ MORE, HERE.

Errors and Omissions in

Document Digitization Project

I devoted over 50 years of my life to the field of information sciences, about half of that to digital document capture. Back then, the document management field was dominated by the micrographics industry, which was understandably reluctant to embrace the inescapable digital transformation. After a few years assisting many micrographic entrepreneurs to transition to digital, I started my own digital capture service bureau. 30 years later, over 2 billion images later, hundreds of projects later, hundreds of thousands of lines of code later, millions of Dollars later, one would think that new projects would be near error-free, but to my surprise and frustration it rarely happens. Errors and Omissions (EOs) tend to creep from the very early stages of a project all the way through the entire production workflow up to final client review and acceptance.  READ MORE, HERE.

QC-ing the QC

This article is my proposition for a holistic approach to QA/QC for document capture projects. It is also a recommendation to audit the effectiveness of QC methodologies used (or to be used) by a service provider. I tried my best to harness lessons learned and expertise gained during over half a century in the computer industry, half of which into digital document capture. I always tried to defy conventional wisdom using creative new methodologies against a very conservative industry segment once dominated by micrographic entrepreneurs. After a few years assisting several micrographic companies in their transition to digital, I started my own digitization service bureau. 30 years later, 2 billion images later, hundreds of projects later, hundreds of thousands of lines of programming code later, millions of Dollars later, one may think that current projects would be error-free, but no such luck. As in the story of the scorpion and the frog, it is in its nature. Perfection is an asymptotic curve. READ MORE, HERE.

Emerging “Smart Glasses” Technology  

Virtual Reality Yields Practical RM Applications – Smart glasses, although still experimental in some areas, are exciting and very promising beyond games and leisure. Huge names such as Sony, Google, Apple, and Samsung have invested heavily in positioning themselves among other pioneering firms. According to a Gartner report, in 2017 Smart Glasses may save the field service industry $1 Billion per year  READ MORE, HERE.